FAQ

Product and Care Information

Why should I choose Pure Snug boxer briefs?

Because life's too short for underwear that feels like a cardboard box. Our boxer briefs are like a soft hug for your bum, crafted for those who appreciate the finer things in life, like not having your undies ride up every five seconds.

What's the deal with sizes and colors?

We've got more options than a salad bar. From "I barely remember leg day" to "squats are my best friend" and in colors that make you feel like the unicorn you are, we've got you covered.

How do I wash these magical garments?

Treat them like your favourite superhero costume. Cold water, gentle cycle, and no heat. Because nobody likes shrinkage, or faded capes.

Shipping & Returns

Can I return my undies if I have second thoughts?

Absolutely! Our return policy is more forgiving than your grandma. Just make sure they're unworn, because even she has her limits.

How fast can you teleport my order?

We're not quite at teleportation speed yet, but we're as fast as a caffeinated squirrel. Standard shipping will get your undies to you quicker than you can say "Pure Snug."

Warranty & Support

Do you offer a 100-day warranty?

You bet! If your Pure Snug develops a mind of its own within 100 days, we'll replace it. We're all about long-term relationships here.

Promotions & Special Offers

Is there a secret handshake for first-time buyers?

Not exactly, but we do offer a First Pair Guarantee. If you don't love them, it's probably us, not you. We'll make it right, no awkward break-up texts needed.

How can I jump on the Pure Snug bandwagon?

Join our newsletter. It's like being in a secret club, but with more updates and fewer secret handshakes.

Why should I subscribe to the Pure Snug newsletter?

"Want insider deals, laughs, and golf tales? Our newsletter is your golden ticket to discounts, giggles, and secret stories from the course. Sign up and never miss out on the fun or the savings!"

What can I expect in my inbox?

"Exclusive deals, first dibs on our latest gear, and stories so funny you'll need to sit down. We're talking discounts, sneak peeks, and golf course escapades that are too good to keep to ourselves!"

Didn't find the answer you were snooping for?

Shoot us an email! Our inbox is always open for a good chat, a hearty laugh, or even the odd existential question. Drop us a line at info@puresnug.com.au, and we'll get back to you a.s.a.p. Whether it's feedback, a love letter, or something special you want to share with us, we're all ears!