Contact Us

Hey There👋

Got a question, a suggestion, or just want to share your snug life stories? 🧡 We’re all ears!

The best way to reach us is by emailing info@puresnug.com.au directly. This helps us respond to you as quickly as possible!

While you can still drop us a message below, please note that sometimes messages from the form can end up in our spam folder. To make sure we don’t miss your message, sending an email to info@puresnug.com.au is the fastest and most reliable option.

Let’s keep the comfort conversation going—we can't wait to hear from you! 💌🤗

2024 Christmas Shipping Update:

Our warehouse elves are taking a short holiday break and will return on December 30th. Orders placed during this time will be processed and shipped as soon as possible once they’re back at work.

Plus, we’ve extended our return window to 45 days for extra holiday flexibility.